At some point my scooter showed an error that it wouldn't move after like 15m and I took the customer care number and called them but nobody answered the call and I took the scooter inside of a tempo van to the showroom from where we purchased the scooter https://electricscooterfrontvsrea86814.prublogger.com/31836471/evercross-e1-electric-scooter-won-t-turn-on-options