A bulletin that contains far more details about the proposed steps is out there listed here, but is only viewable by SAP clients by having an account. In November 2023, WhatsApp additional a "voice chat" element for teams with more than 32 associates. Compared with their 32-individual team phone calls, https://www.ecom-group.com/training-events/sap-bdc-introducing-sap-business-data-cloud-btp100/